We work to design and refine services for children, families and communities. We take a scientific approach, coupled with a deep respect for the needs and wants of the people who use and deliver services.
There are three broad steps to our approach: (i) we establish the priorities for those using and delivering services; (ii) we explore solutions that are acceptable, practical and effective, drawing on the best available evidence; and (iii) we test and refine those solutions to the point at which they become adopted and make a positive and sustained difference.
We apply a range of tools and methods, including rapid-cycle innovation and testing.
Features of this work
Drawing upon the best available data and evidence
Inclusive to those that use and deliver services
Quality improvement and optimisation
Who we work with
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