Service Design is a discipline that's yet finding its feet within the charity sector and developing in itself as a whole. The job of a Service Designer is to help organisations understand needs, solve problems and adapt to an ever-changing world. This is only possible in an environment that has its eyes open to learning and its heart ready to act on change based initiatives. Here, Vridhi reflects on this and particularly on the role that culture plays in allowing the practice of Design to grow and mature.
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