Posts tagged Behaviour Change
The role of culture in the growth of service design
The role of culture in the growth of service design

Service Design is a discipline that's yet finding its feet within the charity sector and developing in itself as a whole. The job of a Service Designer is to help organisations understand needs, solve problems and adapt to an ever-changing world. This is only possible in an environment that has its eyes open to learning and its heart ready to act on change based initiatives. Here, Vridhi reflects on this and particularly on the role that culture plays in allowing the practice of Design to grow and mature.

Read More
ReflectionBLOGService Design, Vridhi, Behaviour Change, Service Improvement
The relationship between coercive control and mental health
The relationship between coercive control and mental health

Domestic abuse charities and campaigners have long highlighted the emotional impact of domestic abuse - and in particular the impact of coercive and controlling behaviours. We've seen the results of these hard years of campaigning and raising public awareness in Parliament testimonies, mainstream media, and ultimately in law and have more understanding now more than ever, of the devastating effects it can have on victims’ mental health. The ongoing Early Action Systems Change partnership work between Dartington, Renfrewshire Council, Engage Renfrewshire, Renfrewshire Health and Social Care Partnership and a range of voluntary services, has highlighted coercive control in relationships can start before adulthood, and that this experience might prevent victims from accessing mental health support.

Read More
Publications, ReflectionBLOGBehaviour Change, coercive control, emotional wellbeing, Scotland, relationships, Rachel Lily, Leanne Freeman, Leanne
Reimagining Help: Three things we learned through co-designing a ‘Good Help’ guide
Reimagining Help: Three things we learned through co-designing a ‘Good Help’ guide

Those who know us well will know this is a departure from our area of focus: children, young people, and families. But supporting the use of evidence through co-design and rapid iteration is at the heart of our work. That is why we teamed up with Nesta, the British Heart Foundation (BHF), Macmillan Cancer Support and UCL on the ‘Reimagining Help’ guide, a toolkit for service and system leaders to design support that helps people reach the goals that matter most to them.

Read More
Publications, ReflectionBLOGFinlay, Help, Toolkit, Evidence, Design, Behaviour Change