DESIGNING THE RIGHT CARE TOGETHER:  EMOTIONAL WELLBEING AND MENTAL HEALTH SERVICES FOR CHILDREN AND YOUNG PEOPLE IN SURREY

Public system reform

Surrey County Council and the six associated Clinical Commissioning Groups (CCGs)

We worked with Surrey County Council and the six associated Clinical Commissioning Groups (CCGs) to inform the redesign of the emotional wellbeing and mental health services for children and young people in Surrey.   

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 The need

In recent times, Surrey has faced critique  of  long waiting times and inadequate support for children and young people who need it in Surrey. At the same time, mental health was identified as the top priority for change in Surrey in a survey of 18000 young people.  Surrey County Council are committed  to transformation by 2020  to ensure that the new services meet the needs of children and young people. 

Our response

We have learned from the experiences of children and young people, and their parents and carers who have accessed mental health support and services: what was helpful, not helpful, and could have been helpful. We have explored what parents who have not accessed services know about the system, and what support they would find helpful.  Through a series of engagement workshops we have understand the challenges of the professionals providing supports and services, and what the drivers of the challenges are, with a particular focus on system structures and behaviours. 

The work is commissioned by Surrey County Council, in partnership with the six Clinical Commissioning Groups (CCGs) in the region.

 For more information, contact: