Research & Resources

9 Steps for Reaching Families Remotely
Catherine Harris Catherine Harris

9 Steps for Reaching Families Remotely

When the pandemic hit, service providers were needed more than ever. Unable to rely on their normal means of reaching the communities they serve, the search for digital solutions began. As did the question of how to tackle the complex need of digital inclusion, for those without devices, data or digital skills.

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Pathways To Connections
Catherine Harris Catherine Harris

Pathways To Connections

As part of our commitment to sustainable and participatory approaches to evidence, we wanted to promote the learning from the work co-designed by our three Community Researchers living and working in Lambeth, working with us to evaluate the Lambeth Early Action Partnership (LEAP) systems change project.

Using this method helps unpick complex, place-based systemic problems and can support tailoring services to better serve communities. We are sharing these insights to support others in the research and evaluation community who are thinking about or already undertaking community-led research, particularly in the early years sector.

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Evaluating 10 years of Early Years Systems Change: Insights from Lambeth Early Action Partnership
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Evaluating 10 years of Early Years Systems Change: Insights from Lambeth Early Action Partnership

For 10 years, Lambeth Early Action Partnership (LEAP) has funded and supported more than 20 local services to meet the needs of families through pregnancy and the early years of childhood with the aim of giving thousands of children aged 0-3 a better start in life. Now, a decade on, Dartington Service Design Lab is proud to present this new report, sharing the findings from a comprehensive evaluation of the programme. This report explores how place-based systems change can improve outcomes for children and families.

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Turning good intentions into good outcomes
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Turning good intentions into good outcomes

With a change in government and one committed to taking a “preventative approach” to social issues, more than ever, Dartington Service Design Lab’s work is needed.

We’ve not only been reflecting on what this change means for children and young people, but by harnessing the evidence and our expertise, we have identified five ways to turn government rhetoric on prevention into reality. 

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State of the System Report: Understanding cancer care for children, young people and their families
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State of the System Report: Understanding cancer care for children, young people and their families

In 2023, four of the UK’s leading children’s and young people’s cancer charities joined forces with Dartington Service Design Lab to create a shared, evidence-based understanding of what is needed to build a better future for children and young people with cancer. We surveyed more than 1,500 young people with lived experiences to support the findings and help address gaps in the system.

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Our Learning with PEDAL: Using a Rapid-cycle design and testing to develop the “Playtime with Books” programme
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Our Learning with PEDAL: Using a Rapid-cycle design and testing to develop the “Playtime with Books” programme

Dartington Service Design Lab partnered with University of Cambridge Centre for Research in Play in Education Development and Learning (PEDAL) to develop new virtual ways to support parents and children to engage in book sharing, which has traditionally been done face-to-face . We are now releasing the final report from this work and sharing our learning for others to put into practice. 

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Hard won lessons: A decade review bringing about systemic change in children's services
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Hard won lessons: A decade review bringing about systemic change in children's services

At the Lab, we’ve been developing and refining our approach to facilitating systemic change, by generating and integrating diverse evidence of what children and young people need and want. We have had varying degrees of success. We’re releasing our report from the Early Action Project in Renfrewshire to both reflect on our experiences of trying to bring about systemic change in children’s services and encourage others to learn from our approach, to support the long-term sustainability of systems change that is both wanted and needed.

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Discovering what matters to communities when researching mental health
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Discovering what matters to communities when researching mental health

This Mental Health Awareness Week we’re exploring our role as researchers and designers in projects that centre mental health and wellbeing for young people.  We are particularly curious about how we establish the right conditions for exploring these issues with our partners in the work – and how we can best share our lessons with others.

In this blog, we focus on three areas that have become especially important to us at Dartington:

  • the beginning of the projects and our own standpoint as we begin,

  • the process of establishing strong relationships that can hold complexity and trust, and

  • the sustainability and impact of our shared work on mental health. 

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How UK Youth are shaking up funding to improve mental health support for young people
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How UK Youth are shaking up funding to improve mental health support for young people

Dartington Service Design Lab has teamed up with UK Youth, a leading youth charity working across the UK with a vision that ‘all young people are equipped to thrive and are empowered to contribute at every stage of their lives’. Together we’re using learning and insight to guide the strategic development of the Thriving Minds Fund over a three-and-a-half-year period.

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The relationship between coercive control and mental health
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The relationship between coercive control and mental health

Domestic abuse charities and campaigners have long highlighted the emotional impact of domestic abuse - and in particular the impact of coercive and controlling behaviours. We've seen the results of these hard years of campaigning and raising public awareness in Parliament testimonies, mainstream media, and ultimately in law and have more understanding now more than ever, of the devastating effects it can have on victims’ mental health. The ongoing Early Action Systems Change partnership work between Dartington, Renfrewshire Council, Engage Renfrewshire, Renfrewshire Health and Social Care Partnership and a range of voluntary services, has highlighted coercive control in relationships can start before adulthood, and that this experience might prevent victims from accessing mental health support.

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Reimagining Help: Three things we learned through co-designing a ‘Good Help’ guide
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Reimagining Help: Three things we learned through co-designing a ‘Good Help’ guide

Those who know us well will know this is a departure from our area of focus: children, young people, and families. But supporting the use of evidence through co-design and rapid iteration is at the heart of our work. That is why we teamed up with Nesta, the British Heart Foundation (BHF), Macmillan Cancer Support and UCL on the ‘Reimagining Help’ guide, a toolkit for service and system leaders to design support that helps people reach the goals that matter most to them.

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