Ben Hartridge, researcher at the Dartington Service Design Lab, reflects on an improbable hour that distils the essence of a Lab Service Design Sprint.
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It’s Day 1 of the 3-day Science-based Frontiers of Innovation Workshop at the Harvard Centre on the Developing Child. The Service Design Lab is here with our partners from the Family Nurse Partnership National Unit to learn about innovative approaches to rapid cycle testing and adaptation.
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Public and private funders have been building, and backing, place-based approaches for the last ten years. But while grant-makers and grantees are busily buzzing the term to each other in tenders, bids, roundtables and meetings, there’s little consensus on what, precisely, they mean. The discourse on place-based approaches is in need of a vital dose of clarity. I recently delved into the literature to see if I could find any.
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We know this at the Dartington Service Design Lab. We are midway through a Rapid Cycle Testing process with the Family Nurse Partnership programme.
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We are approaching a crossroads in how we think about the design, improvement and evaluation of services for our children, families and communities. Here’s my take on how we at the Dartington Service Design Lab, and others, have tackled these tasks to date, and what we think is the way forward.
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This is a story about evolution. It considers what evidence-based programmes and the green lizards of Florida have in common. It’s about what we at the Dartington Service Design Lab think is the next frontier in the generation of evidence designed to evolve, and improve, practice.
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Fusing a science-based approached to service design and system reform with an inclusive approach that involves the people who use and deliver services.
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