In 2015, the Lab joined forces with the Family Nurse Partnership (FNP) National Unit to collaborate on the ‘ADAPT’ programme, the second generation of the FNP service aimed at improving outcomes for children and young parents and reducing inequalities. We set out to enhance the flexibility of the existing service and improve the efficiency of the programme. Five years after beginning the project, we are pleased to join FNP in launching the final report with all our many learnings and recommendations from the experience.
At Dartington, through experience we have learnt the importance and power of a visual depiction of data to communicate meaning. Done well, this can reduce barriers to understanding the data and address any imbalance between those who hold the information or evidence and those who are interested in understanding it. Here Keira Lowther and Daniel Ellis discuss the power of visualisations and show how they can help us understand systems.
‘Systems Thinking’ is decidedly in vogue - but many working in local government have been thinking in systems for decades (maybe they just didn’t know it). Now is the time to intentionally embrace this way of thinking: to make the most of the current scarce resources, but given all the political promises, to prepare for when the economic tide turns.
[This blog was first published on themj.com website December 18th, 2019]
This year, the Lab, in partnership with Renfrewshire Council, Engage and Renfrewshire Health and Social Care Partnership, hosted a Learning day for the Early Action Systems Change initiative in Renfrewshire. The initiative aims to address two priority challenges: emotional wellbeing of children and young people, and coercive control in adolescent relationships. Ruth Wallace, System Change Lead Officer, from Renfrewshire Council explores what was learned that day, and what is means for the future of the area …
The Hothouses for Innovation initiative is a service design collaboration between the Dartington Service Design Lab and Crisis, the national homelessness charity. The aim: to co-produce, with service users, an adaptation to Crisis’ service that would address a new local challenge. Our researcher, Ben Hartridge, explains why it’s vital that service design doesn’t end with one prototype but extends to trying, testing and improving.
This summer saw the launch of our one-day introductory workshops on Systems Thinking Applied to Children’s Social Care in London and Manchester. These were aimed at introducing the concepts, methods and tools of systems thinking to decision-makers in local authority children’s services. With a new lineup of dates for training, we’re reflecting on the key takeaways for those who attended the sessions, what future attendees expect, and what’s next for us…
The 2019 European Science for Prevention Research conference in Ghent chose to ‘look over the walls’ and promote multidisciplinary work in prevention research. But, as someone who frequently attends conferences and seminars, the word ‘multidisciplinary’ is frequently used, hard to define and difficult to apply.
The Dartington Service Design Lab was commissioned by Save the Children UK to co-design a Toolkit to support place-based efforts to improve children’s early learning outcomes. Our team included experts in child development, evidence-based practice, system-change, and design. Maria Portugal and India Roche reflect on their views as designers developing the Toolkit across different contexts and audiences.
In 2015, the National Lottery Community Fund launched its 10-year programme ‘A Better Start’, focused on promoting good early childhood development. The Dartington Service Design Lab was brought in to put together an evidential foundation to support sites to plan their strategies. CEO Tim Hobbs was closely involved, and now asks: what’s next for the evidence?
The Dartington Service Design Lab (‘the Lab’) has partnered with Chance UK to support the redesign, testing and improvement of their child mentoring service. Using the Lab’s method–Rapid Cycle Design and Testing–we’re considering what it takes to create a mentoring service that children and parents want, mentors can deliver, and supports children’s social and emotional development.
Leaders of children’s social care systems are familiar with the pressures of supporting children and families: escalating child protection concerns compounded by limited resources for early help; a workforce under strain, and variable costs of children’s placements, all within the context of budgets being stretched to breaking point.
A recent Guardian article reported spiralling Council spending on social work agency workers. In this blog, Ben Hartridge takes a closer look at the issue through a Systems Thinking lens.
Now after three decades, we are pretty confident in our response to the question, which we’re sharing in our new report, Matching Children’s Needs and Services: A Case of Three Circles. In some ways, the answer won’t surprise many. But it contains some fundamental challenges to the way that we have organised support for vulnerable children and families.
We’ve seen the story go something like this. You are an organisation with an idea. An idea to fix a problem. This may be a smart way to help families more easily access benefits to which they are entitled, activities to increase children’s emotional literacy or a way of reducing social isolation amongst vulnerable populations. Regardless of the idea, testing is crucial to see what needs to change or improve and you work with evaluators to help you.
System dynamics isn’t a silver bullet – the strategies it identifies for safely reducing demand still have to be implemented well. But in the context of a 49.1% reduction in central government funding since 2010/11, local authorities are forced to cut services and centralise functions which, in the long-term, can contribute to poorer provision and higher spend.
Our systems approach to children’s social care is relevant to most authorities: the specific challenges in each authority may not be exactly the same, but the circumstances of almost all authorities are – severe cuts and increased demand. Our intention in the near future is to further share the elements of our work to date that can be applied more universally.
With Crisis Skylight Oxford, Maria Portugal and Ben Hartridge are designing new information and publicity materials to support outreach work in food banks, which the Skylight is pursuing as part of the Hothouses for Innovation initiative. It’s just a small part of our overall work but provides a neat example of our approach.
When I’ve asked folk what good co-production involves, I’ve received variations of the following responses: ‘It’s just principles of good youth engagement’, ‘It’s not rocket science’ or ‘There’s a toolkit for that’.
Finlay Green, researcher at the Dartington Service Design Lab, reflects on lessons learned from Rapid-Cycle Testing with FNP ADAPT, and the key to success.
