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This blog reflects on parents’ experiences of services during the pandemic and staff’s hopes and concerns for future delivery. We also share how evaluation has helped organisations understand these, and how it can be used to shape delivery in the future.
Read MoreIn January 2021, we were funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse to run a 12-week research and design project focused on reaching families remotely, in partnership with five charity partners from across the country. The whole research and design process culminated in the ‘9 steps for reaching families remotely’ - services and practitioners struggling to reach and engage with digitally excluded people.
Read MoreDuring the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the sprint 'Wrap-Up' phase.
Read MoreDuring the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the sprint 'Develop' phase.
Read MoreDuring the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the mid-sprint 'Develop' phase.
Read MoreDuring the Connecting Families project - Funded by Catalyst and The National Lottery Community Fund COVID-19 Digital Reponse, and supported by Design agency Shift - we’ll be following a specific Design Process. This is broken into five key phases. These sprint notes will reflect on our learning from each phase. This blog is all about the 'Define' phase.
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